Good luck and keep me posted about the developments. If this helps, please mark this as “ Accepted Solution ” as it will help several others with the same issue and give the post a Kudos for my efforts to help. Check your forum private message box in the upper right corner next to the bell icon. I will send you a private message to assist you with the next course of action. This should work as long as the printer is not faulty. Replacing it should do the trick for you. Hi dmith123, Along with what Palcouk has suggested, you can also try the steps mentioned below. If it still persists, then the color cartridge is faulty. Ignore the error message and try to continue. I reloaded the soft ware Windows for my HP Photosmart 1610 printer, but that didn't solve the problem. If it continues, then clean the ink cartridge contacts and check if it gets fixed. It will not copy text files on file in my PC.
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